Accessibility Statement

Our Commitment

We believe that everyone deserves access to information about mental health care, regardless of ability or the technology they use to browse the web. We are actively working to ensure that keenancrowley.com meets the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, the internationally recognized standard for web accessibility.

Our ongoing efforts include:

• Providing meaningful alternative text for images that convey information
• Using a logical, consistent heading structure on every page
• Ensuring all interactive elements are reachable and operable by keyboard
• Maintaining sufficient color contrast between text and backgrounds
• Labeling all form fields clearly so screen readers can identify them
• Designing mobile-friendly layouts that work at a range of text sizes
• Using semantic HTML so assistive technologies can interpret page structure
• Providing visible focus indicators for keyboard navigation
• Including a skip-navigation link at the top of every page

Known Limitations

While we strive for full accessibility, some areas of the site may not yet fully meet WCAG 2.1 AA. Known limitations include:

• Third-party scheduling tool: The appointment booking system is provided by an external platform. We do not control its accessibility and encourage you to contact us directly if you need assistance scheduling.
• Insurance verification widget: The Thrizer insurance benefits verification tool is an embedded third-party service. If you experience difficulty using it, please contact our billing team directly.
• Color contrast on certain accent elements: Some decorative accent text on light backgrounds may fall slightly below the 4.5:1 ratio target. We are reviewing these elements.

We are actively working to address these limitations and will update this statement as improvements are made.

Report an Accessibility Problem

If you encounter a barrier on this website — a page that is difficult to navigate, an image without a description, a form that is hard to complete, or any other accessibility issue — please let us know. Your feedback helps us improve.

You can reach us by:

• [email protected]
• 813-807-4310
• ✉Or use the . Please include a description of the barrier and the page where you encountered it. website contact form.

We aim to respond to accessibility feedback within five business days.

Alternative Ways to Access Information

If any part of this website is inaccessible to you and you need the information it contains, please contact us by phone or email. We are happy to provide information in an alternative format or assist you in scheduling an appointment through a method that works for you.

Technical Information

This website is built with React and rendered server-side for fast, reliable delivery. We use semantic HTML5 elements, ARIA attributes where appropriate, and Tailwind CSS with sufficient contrast ratios. The site is tested with keyboard navigation and reviewed against WCAG 2.1 AA criteria.

We test primarily with:

• Keyboard-only navigation (Tab, Shift+Tab, Enter, Space, Escape, arrow keys)
• Chrome and Firefox on desktop
• Mobile browsers on iOS and Android
• WAVE accessibility evaluation tool

Statement Last Updated

September 23, 2026. We review and update this statement periodically as the website evolves.